CASE STUDY: MEMEGLOBAL
I've never seen a more professional MSP integrator
MemeGlobal is a rising star in the video advertising market. The company is continuously seeking to improve its competence, implement the newest technologies, optimize its budget, and stay ahead of its competitors.
The nature of business demands a permanent online presence — 24/7/365. A fluctuating amount of requests hits servers, and challenges IT staff to both provide a fast response and save money during lulls.

The amount of data grows rapidly, and this needs to be quickly analyzed and made available to BizDev. Every minute of downtime means major revenue loss. Working on several public clouds using their API is an additional challenge: Google GCE, Amazon AWS, Microsoft Azure, etc.

Together we integrate and maintain the following technologies, just to name a few:

1. Application servers: Apache, Nginx, custom-Java, Twisted-Python.

2. Database servers: MySQL, MemSQL, PostgreSQL, InfluxDB, Aerospike, Redis.

3. Data Collection and Analysis: ElasticSearch, Kibana, Grafana, Logstash, FluentD, Caravel, Periscope.

4. Caching and load-balancing: CDN networks, Squid, Haproxy, Google LB. BigData: Kafka, Storm, Spark, Amazon Redshift, Hadoop.

5. CI/CD: Docker, Consul, Jenkins, Artifactory, GO-CD Pipelines, Kubernetes, virtualenv.

6. Developer support: Java, Python, PHP, Nodejs, BackupPC, OwnCloud, NewRelic, Zabbix, GitHub, OpsGenie, JScrambler, MaxMind, RabbitMQ, Rundeck.

MemeGlobal provides publishers, developers, and regular individuals with a complete self-service campaign management solution. It maximizes revenue from ads, running TV creations as interactive ad units across all connected screens without the assistance or expense of any kind of media agency.
Our company provides IT and DevOps services to high-load projects worldwide. We look for skilled MSP partners which can support a wide range of modern technologies — whatever our customers need. I want to share our long experience working with ITSumma on maintaining a successful infrastructure project for one of our major customers.

During the onboarding process, ITSumma was very quick and professional. They assigned the best of their staff to learn the existing infrastructure, and were able to start fully supporting us in two days. They established knowledge sharing among their teams, allowing a "no single point of human" approach. That means we aren't subject to shifts or holidays — there's always an experienced engineer available for us.

Additionally, I'd like to mention ITSumma's monitoring and ticketing system. We have a complete overview of all our servers and consumed resources, and we get alerted on upcoming problems, together with improvement suggestions. The ITSumma guys take our infrastructure seriously: be it a small development server or the main database, we always get alerted on time. After presenting several options to solve the problem, ITSumma makes an immediate effort to resolve the issue and investigate the root of it. We never do the same work twice.

And last but not least, the communication channels. Despite being spread over the globe, with cultural differences and several time zones between us, we are always in touch: the CRM system is available in English, messenger groups are well-designed and always live, emails are answered in minutes, and I've personally met their CEO and one of the leading engineers when they came to visit me in my country for a vacation.

When it comes to collaboration in the technical world, I want be honest — I've never seen a more professional, cost-effective, and delightful MSP integrator than ITSumma.
SASHA SEGAL
MEMEGLOBAL · DEVOPS AND IT SPECIALIST, TEL AVIV